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Troubleshooting Process

Step 1: Wait

By default, Revive Adserver will only update updates its view of statistics in the user interface once per hour. (There are no settings you can change in Revive Adserver to change this.) Unless you have also set the maintenance script to be run manually, Revive Adserver will, by default, only perform this update when a banner is viewed on your website some 5 minutes after the end of each hour. Finally, the statistics screens in the user interface are cached, and may not update immediately, even if the statistics have been updated by the maintenance script.

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