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When working as a system administrator user in Revive Adserver, the Configuration > Product Updates page's "Check for updates" action consistently returns an error that communication with the server timed out.  

Troubleshooting Process

Step 1: Check the configuration file for old "OpenX" sync server settings

Prior to becoming Revive Adserver, the product was known as OpenX Source. With the release of Revive Adserver 3.0, previously existing installations of OpenX Source should have had their configuration files updated via the upgrade process to move to a new "sync" server, where details of product updates are stored.

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