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Banners Not Delivering over SSL

A troubleshooting guide to help when banners will not deliver when using SSL (HTTPS).

 


Symptoms

Banners deliver over HTTP, but will not deliver over SSL (HTTPS).

Troubleshooting Process

Check for HTML banners that include HTTP included content. Whenever Revive Adserver attempts to deliver a banner over HTTPS, it will check potential banner that could be delivered, and exclude any that included content via HTTP.

This prevents content loaded via HTTP from being included on an HTTPS enabled page (which is presumably why HTTPS delivery is being used in the first place), as HTTP content on an HTTPS enabled page causes most browsers to display a warning to the user.

Update your HTML banners that need to be loaded via HTTPS to only include content via HTTPS.

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