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A troubleshooting guide to help when linking a banner and a zone doesn't work.

 


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Symptoms

When attempting to link a specific banner and zone, the banner or zone desired is not made available to select in Revive Adserver; or, after linking a campaign and zone, one or more banners from the campaign are not appearing in the zone.

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The only exception to this rule is that zones can be defined with a wildcard dimensions, using an asterisk (i.e. "*"), for either the width, or height (of or both). When the wildcard is used, then any sized banner (along the appropriate dimension) can be linked to the zone.

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